Frequently asked questions (FAQ)

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General questions
How to log in to University systems?

Initial login credentials are created as follows:

example: Firstname Lastname, date of birth: 2000-10-15:

Username: firslast1015@kmu.lt

Password: firslast2000

How can I change/update my personal data?

Submit a request in LSMUSIS. Your data will be updated by an employee of the Study Centre. The changes will appear in other systems after some time. More information is available here.

What is a student card? How do I get it?

It is a laminated name badge intended to be worn on work clothing (e.g., a lab coat) for identification purposes. You do not need to order it—cards are automatically issued for all first-year students. More information is available here.

What are LSP/ISIC? How do I get them?

LSP – the Lithuanian Student Identity Card issued by the Lithuanian National Union of Students. You can order it at: www.lsp.lt. ISIC – the International Student Identity Card issued by the ISIC representatives in Lithuania. You can order it at: www.isic.lt.

The University is not involved in the production or distribution of these cards. More information can be provided by the LSMU Student Union: info@lsmusa.lt.

I need a certificate from the University. Where should I apply?

You can order certificates confirming your student status, study duration or funding, as well as payment records, via LSMUSIS.

For non-standard certificates, completion and signing of submitted forms, please contact the Study Centre: infos@lsmu.lt. More information is available here.

Dormitory
How many and what types of dormitories does LSMU have?

We have 3 dormitories for our international students located near the several areas of the city: LSMU hospital Kaunas Clinics, LSMU Veterinary Academy, and Žaliakalnis (near the city centre).

Some dormitories are newly renovated, while others have been partially updated. You can find more information about the dormitories (including photos) here.

How can I get a place in a dormitory?

The University offers a limited number of places at the student dormitory. Online applications will become available after enrolment, which is indicated when the applicant’s status in the Dream Apply system changes to Enrolled.

When and how will I know if I have received a place in the dormitory?

If you are offered a place in a University dormitory, you will be notified personally within one month.

How is it decided whether a student will receive a dormitory place?

Allocation of accommodation will be based on the actual needs and reasoning provided by the student in their application. The Housing Department will assess the demand and the availability of vacant rooms.

I’m an upper year student; can I get a dormitory?

No. Upper year students are required to find accommodation in the city by themselves. Admission officers in the International Relations and Study Centre may assist you. Also, more information is available here.

Can I get a reduction in dormitory rent?

Yes, if you meet at least one of the following criteria:

  • You are a member of the Dormitory Commission.
  • You are a member of the Dormitory Council.
  • You are a student raising a child.
  • You are an orphan.
  • You are a student with a disability.

Submit your rent reduction request via LSMUSIS, and do not forget to attach the required documents.

Can I change my dormitory?

Yes, if there are available places in the dormitory you wish to move to.

Submit a dormitory change request in LSMUSIS.

Schedule
Where can I find my study schedule?

After logging in to LSMUSIS, under the Schedule section:

  • My Schedule – you will see your personal schedule (available once the semester begins).
  • Schedule – you can view any schedule by selecting the desired filters.
  • Grid – you can view subject/module durations (cycles), exam session periods, and the academic calendar by selecting the desired filters.

Additional (more detailed) course schedules may also be provided by the academic units/lecturers responsible for the course. However, always follow the schedule published in LSMUSIS.

I cannot see my schedule in LSMUSIS once the semester has started – what should I do?
  • Have you participated in an exchange programme?
  • Have you been on academic leave?
  • Have you changed your group?
  • Have you recently been transferred to a higher year of study?

If you answered NO to all these questions, please contact infos@lsmu.lt. If you answered YES to at least one, please wait until your information is updated in the system.

I cannot see the required course in Moodle – what should I do?

If you know you are supposed to study a subject/module but do not see its study materials in Moodle (after the semester has started), contact the study administrator of the academic unit responsible for that subject/module. You can find their contacts here.

Can students initiate corrections to study events?

Yes, but their request must be submitted at least 72 hours before the study event. Corrections are initiated as follows:

  1. The group senior (if the class is for one group; if the class is for several groups – one senior is selected) / the year senior (if the class is for the whole year of students) prepares a free-form request signed by all students (including incoming Erasmus students).
  2. The request is submitted to the study administrator of the academic unit responsible for that study subject/module.
  3. The study administrator registers the request in the University’s document management system.
  4. The Study Centre reviews whether the requested correction can be made.
  5. Students are informed about the decision.
Does submitting a request to change a study event mean that the event will be changed?

No. The students’ request will be considered, and students will be informed of the decision.

Adjustment to studies (groups, programmes)
How can I change my group?

Submit a request via LSMUSIS. The decision on group changes is made by the faculty dean’s office. More information about changing groups is available here.

Can I choose the group I want to move to?

No. According to the regulations of the administration of groups, students are transferred to the group with the lowest number of students.

When can I change my group?

You can submit a request at any time, but your group will only be changed after the current subject/module ends and before the new semester begins.

Who assigns groups to first-year students?

Groups for first-year students are assigned by the International Relations Office and the Study Centre. More information available here.

Can I change my study programme? How can I do that?

You can only change your study programme within the same field of study group. You can find the study field groups here.

To change your study programme, submit a request via LSMUSIS. More information about programme changes is available here.

Study subjects / modules and their assessments
Where can I find all information about a subject/module?

Detailed course descriptions can be found in LSMUSIS → Studies → Subject (Module) Descriptions. These descriptions include information on:

  • Requirements for students.
  • A brief description of the subject/module.
  • Topics covered.
  • Hours and credits.
  • Assessment strategy.
  • Lecturers and reading list.

Courses are conducted according to the official subject/module description.

How do I register for elective courses?

Registration for elective courses takes place in LSMUSIS → Studies → Studies, by clicking + next to the desired course.

If you are a first-year student and have an elective course in your first year, you must register by 15 September.

For subsequent years, registration for elective courses for the following academic year is open from 16 April to 10 May.

If there are no available places in your desired course, you must choose a different course.

Can I change an elective course I have already selected?

Yes, if the elective course has not yet started and there are still available places in the desired course. Submit a request in LSMUSIS. More information is available here.

I have previously earned study credits. How can I transfer them?

You must contact your faculty dean’s office and provide your academic transcript of completed courses or your diploma and its supplement, along with detailed course descriptions. More information is available here.

Don’t forget to submit a request for a tuition fee reduction for the recognised courses (after they have been approved).

Is attendance mandatory?

Yes, you are required to attend all classes, whether in-person or online. If you miss more than 25% of contact hours, you will need to retake the subject/module and pay the corresponding fee.

What should I do if I miss a class?

Inform the lecturer or the academic unit and agree on how to compensate for the missed session.

What should I do if I miss an assessment?
  • If the assessment is part of the cumulative grade (except the final assessment):

Inform the academic unit before the results are published and arrange a new assessment date before the final assessment.

  • If the assessment is not part of the cumulative grade (exam) or is the final cumulative assessment:

Inform the academic unit before the results are published, explain your absence, and arrange a new assessment date.

What should I do if I receive a failing grade?

You can retake failed assessments twice for free:

  • During the semester’s debt clearance week.
  • During the annual debt clearance week.

The retake schedule is announced and registration for retakes is handled by the academic unit.

How is the study average calculated?

The study average is the arithmetic mean, rounded according to standard mathematical rules, except:

  • When rounding down to the lowest passing grade, e.g., a 4.75 is rounded down to 4.
  • If any assessment required to pass the cumulative grade is failed, the overall subject/module average is recorded as 4.99 (fail).
  • If an assessment has been attempted more than once (including retakes), the final grade is calculated as the sum of all grades divided by the number of attempts, including those not attended.
Disputes
I disagree with the grade I received. What should I do?

If you believe you were graded unfairly, you can take the following steps (in order):

  1. Contact the lecturer or the academic unit to receive an explanation of your grade.
  2. If you still disagree with the grade and its explanation, submit an appeal via LSMUSIS (within 3 working days of the results being published).
  3. Present your arguments in the appeal.
  4. Attend the appeal committee meeting and defend your arguments.
  5. Accept the decision of the appeal committee.

More information is available here.

I believe my rights or legitimate interests have been violated. Who should I contact?

You have the right to contact either the Dispute Resolution Committee or the University Rector.

Before applying to the Dispute Resolution Committee or the Rector, make sure to review the Dispute Resolution Procedure. You can find it, along with other relevant information and consultation contacts, here.

Academic leave and termination of studies
I want to pause my studies. What are my options?

You can take academic leave for the following reasons:

  • Illness – up to 1 year, with the possibility to extend up to 3 years (a medical certificate is required).
  • Pregnancy and childbirth – up to 6 months (a medical certificate is required).
  • Childcare – up to 1 year, with the possibility to extend up to 3 years (a child’s birth certificate is required).
  • Personal reasons – up to 1 year, once during the entire study period.
Where and when should I submit a request for academic leave?

Submit your request via LSMUSIS. You can go on academic leave at any time.

I am pregnant and want to take academic leave. What should I do?
  • Submit a request via LSMUSIS for academic leave due to pregnancy and childbirth.
  • After your child is born, if you want to take childcare leave, submit a new academic leave request for childcare.
  • If you wish to extend your childcare leave, submit a request via LSMUSIS. Extensions can be granted for 1 year at a time, up to twice.
I was granted academic leave due to illness and want to extend it. How can I do that?

Submit a request via LSMUSIS to extend your academic leave due to illness. You will need to attach a new medical certificate.

How do I return to studies after academic leave?

You can terminate academic leave at any time by submitting a request via LSMUSIS.

If you return to studies after the full academic leave period, you must submit a study resumption request via LSMUSIS at least 10 working days before the end of the leave. Failure to notify the University may result in expulsion.

I want to withdraw from studies during academic leave. How can I do that?

You may do that at any time by submit a request via LSMUSIS.

Can I clear academic debts during academic leave?

Yes, you can retake subjects/modules. Submit a request via LSMUSIS.

When and how can I withdraw from studies?

You can withdraw at any time by submitting a request via LSMUSIS. Your request will be processed within 7 days.

Academic debt
What is an academic debt?

An academic debt occurs when you receive a failing grade after completing a subject/module.

Can I clear an academic debt?

Yes, twice for free:

  • During the semester debt clearance week.
  • During the annual debt clearance week.

If the debt is not cleared after these two retakes, it can be cleared by repeating the subject/module and paying the associated fee.

Do I need to register for retakes?

Yes.

  • During the semester debt clearance week, you must register for the retake according to the procedure set by the academic unit (contact the relevant unit for information).
  • During the annual debt clearance week, you must register for retakes by submitting a request via LSMUSIS for clearing academic debts. You can only participate in the retake after the order is issued, so submit your request promptly.
In which cases must I repeat a subject/module?
  • If you fail to achieve a passing grade during the annual debt clearance week.
  • If you have missed more than 25% of contact hours.
Do I have to pay to repeat a subject/module?

Yes. The cost depends on your study programme fee (listed in your study contract) and the number of credits for the subject/module.

Can I continue to a higher year if I have an academic debt?

It depends on the subject/module in which you have an academic debt. If the knowledge from that subject is not required for the higher year and its credit load does not exceed 12 credits, you can repeat the subject while continuing your studies in the higher year.

How do I know if a subject/module is required for a higher year?

The subject/module title (it may vary slightly) is listed in the detailed course description under student requirements. Course descriptions can be found in LSMUSIS. You can also check which subjects you will study in the following academic years in the study plan, published here.

How many times can I repeat a subject/module?

Twice.

What time frame is given to clear an academic debt?

One year. If you fail to clear the debt, you can repeat the subject/module one more time, but you will not be transferred to a higher year.

What happens if I fail to clear the academic debt after two attempts?

You will be expelled from the University due to unsatisfactory progress.

Financial support
When do I have to pay the tuition fee?
  • For first-year students:

The tuition fee must be paid sooner; the dates vary depending on the study programme. You may find the dates in your study contract (Clause 37).

  • For upper year students:

The autumn semester fee must be paid by 25 October, and the spring semester fee by 20 March. You can also find these dates in your study contract (Clause 37).

How do I pay the tuition fee?

Pay via bank transfer using the invoice provided in LSMUSIS.

Can someone else pay my tuition fee?

Yes. Inform your faculty dean’s office by email. The person must indicate their full name in the payment details.

My studies are funded by a company. Can we sign a tripartite agreement?

No. However, a legal entity can pay your tuition under the same conditions as paying on behalf of another person.

When will I see the invoice for payment?

Invoices are issued once the faculty dean’s office confirms your payable amount. They are usually generated in the second half of September, but the process may continue until the payment deadline if any tuition fee exemptions apply.

What tuition fee exemptions are available?

You can submit requests in LSMUSIS for:

  • Deferred payment.
  • Payment in instalments.
  • Reduction due to credit transfer.
  • Financial support for the tuition fee.

You must meet the established criteria or have a valid reason for the exemption. All supporting documents must be officially translated into Lithuanian or English.

By when must I submit the application for a tuition fee exemption?

Requests can be submitted at any time (except for financial assistance requests), if you have a valid reason.

For instalment payment requests, your request must be approved before the first payment deadline. Approval usually takes about one week.

When will I know if my tuition fee exemption request was approved?

When its status in LSMUSIS changes to Approved SC. Each request is accompanied by an official order. Only after the order is issued is the request considered approved.

By when must I submit the application for a financial support?

For the autumn semester, by 15 September; for the spring semester, by 15 February. Requests submitted later will not be considered.

When will I know if my financial assistance request was approved?

All requests are reviewed in a single committee meeting, which takes place in mid-October. After the meeting, click on your request in LSMUSIS and read the last comment, where the committee’s decision will be written (it will be written in Lithuanian).

Scholarships
What scholarships can I receive?

Types of scholarships:

  • Incentive scholarships – awarded for the best admission or study results. More information is available here.
  • One-time incentive scholarships – awarded for active involvement or outstanding achievements. More information is available here.
  • Nominal scholarships – awarded through a publicly announced competition if you meet the required criteria. More information is available here.
How to apply for an incentive scholarship?

No separate application is required — these scholarships are awarded automatically to students selected by the faculty dean’s office. They are granted to the best-performing students of each study year. Scholarships are awarded each semester with the approval of the committee.

How to apply for a one-time incentive scholarship?

Submit your application to the LSMU Student Union by email at socialinis.komitetas@lsmusa.lt by the 10th day of the current month (no more than twice per semester).

You can find the application form here.

How to apply for a nominal scholarship?

You can apply only from the second year of studies, based on the competition announced on the official LSMU website.

Submit your application to the LSMU Student Representative Council by email at socialinis.komitetas@lsmusa.lt.

You can find the application form here.

Where can I find information about scholarship allocation?

You can find the regulations for named and merit-based scholarships here.

Academic integrity
What is considered a violation of academic integrity during an assessment?
  • Talking to other students or listeners, unless the lecturer has stated otherwise before the assessment.
  • Possessing or using mobile phones or other information sources, including smartwatches.
  • Copying from other students or listeners.
  • Impersonating another student or listener.
What happens if you violate academic integrity during an assessment?

For violations identified during an assessment, a student may be expelled from the University, except in cases of talking to other students or attendees. First incident of talking: the student receives a warning, which is noted on the assessment sheet or protocol. Second incident of talking during the same assessment: the student may be expelled from the University.

What is considered a violation of academic integrity when preparing a written assignment?
  • Plagiarism.
  • Duplication of work (submitting the same work for assessment more than once).
  • Falsification of research data.
  • Any other deceptive actions aimed at achieving better results.
What happens if you violate academic integrity when preparing a written assignment?

For violations identified in written work, a student may be expelled from the University.

Who evaluates violations of academic integrity?

A committee appointed by the Dean of the student’s faculty.

Who may report an observed academic dishonesty incident?

Any member of the academic community.

How to report an observed academic dishonesty incident?

Reports should be submitted to the faculty Dean by email.

When can I return to my studies if I was expelled from the University?

No earlier than the following academic year, no earlier than the beginning of a semester, and only in a non-state-funded study place.